FAQs
Frequently asked questions
Questions we’re asked most often by body shops and claims professionals across the UK. Can’t find what you need? Get in touch.
What Service Do You Provide ?
We provide two core services: an estimating service — Audatex estimates plus dealing with the insurance companies to get jobs authorised — for body shops, and independent engineer reports for accident management companies, insurance brokers and insurers.
Are you only working for body shops?
No. We sit impartially between both sides. We negotiate the best fair rate on a body shop’s estimate, and we provide firm, fair engineer reports that insurers and claims professionals can rely on. Independence is the whole point.
Do you work across the whole UK?
Yes. We support body shops and claims professionals across the entire UK, with a strong focus on Scotland. Every assessment is carried out digitally, so location is never a barrier.
How does the digital assessment process work?
Submit your vehicle details and images through our online form. Our accredited assessors review the information remotely and prepare your engineer report or estimate, sent straight to your inbox.
What if a body shop doesn’t have Audatex?
No problem — we can supply an Audatex estimate for them. The estimate we work from needs to be Audatex-based, so if they don’t have a licence we provide one.
Are your assessors accredited?
Yes. Our assessors hold CAE, AMIMI, ATA, VDA and AQP accreditations and bring years of hands-on experience to every assessment.